In the ITAD business, where we keep our customers’ important information, safety, and security are more important than cost.
KOEI JAPAN is continuing to strengthen its security system, and it provides safety and security for customers
through the most advanced facilities and professional experts in the industry.
Two security guards from a security company are stationed at the entrance and are mainly responsible for the reception, access control (for employees, customers, and contractors), disinfection and temperature control, and facility patrol and monitoring.
When entering and exiting the company, you will go through metal detectors and X-ray baggage inspection equipment in accordance with security rules. Just as you would at an airport security checkpoint, you will be asked to take out your PC, smartphone, and the belongings in your pockets in advance and pass through the gate.
We use the same type of testing equipment that was used in the international sporting event in 2021. The inspection system is marked by the AI system when it detects metals or objects that are to be detected. The system automatically detects and prevents information leaks in the unlikely event that any device/data is taken out of the company.
The entire second floor of the Yokohama Headquarters, where the ITAD Center is located, is set up as a security area. Employees who are in charge of works in the security area are assigned different colors of lanyards so that the guards can identify them. Only the employees in charge are allowed to enter the security area, and so other people cannot operate the elevator that goes to the second floor.
All employees entering and leaving the security area are required to undergo security checks upon entry and exit. All employees working outside the security area will also be subject to a security check when leaving the office.
The information of all employees entering and leaving the security area is recorded, and their faces are photographed with the card reader that unlocks the security system.
Employees entering the ITAD center are checked with hand-held metal detectors to make sure they are not carrying anything before they start work. In addition, they are required to wear pocketless work clothes and are not allowed to take any items out of the ITAD center.
Approximately 80 CCTV cameras have been installed throughout the company. We have cameras with no blind spots that follow the entire process of unloading, working on, and shipping goods entrusted by customers. Security personnel, managers, and security guards can check the recordings at any time.
In the case of an intruder, the motion sensor will sound an alarm to notify the guard, and we will be able to check what is happening immediately.
There is a guard station at the gate in front of the headquarters entrance, and visitors from outside will be asked to register their visit to keep a record of all visits.
If the computers, servers, or other equipment entrusted by our customers contain confidential information, we will transport them in a special security cargo that is locked. The security cargo can only be unlocked by the authorized personnel responsible at the ITAD center. GPS can be installed on cargo during transportation, and we can propose a system that allows you to check the status of your cargo in real time.
Transport vehicles can be tracked in real time using GPS. In addition, GPS can be installed on cargo during transportation, and we can propose a system that allows you to check the status of your cargo in real time.
We actively acquire licenses in order for our customers to be assured of our safe practices, and we update our security lines as they are renewed.
We are constantly updating our information security management system and improving our systems.
Obtained the latest version of the U.S. R2 certification, which is designed to encourage and assess the responsible behavior of businesses related to the recycling of electrical and electronic equipment. Organizing a system based on global standards, we can meet the needs of customers in Japan and overseas.
The importance of security is thoroughly communicated at morning meetings and other department meetings so that all employees understand why a strict management system is necessary before taking action.
For personnel who handle information devices as field engineers and server engineers, we will organize a certification system and in-house qualification system based on the necessary educational process.
We have a place to discuss not only the health and safety of our employees but also how to improve the security of the company as a whole. When patrolling, we also perform highly sensitive checks on security, and we continue to update our security system.
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